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Monday 27 January

Hospital Tours and Welcome Reception

Tuesday 28 January

Digital transformation - What's in it for your patients?

This HIMSS DM Cambridge will continue to inspire and support care organisations engaged in a digital transformation journey whilst refocusing the dialogue on the patient; their pivotal placement at the centre of the planning, design and implementation of digital processes, as well as touching on the essential elements of patient engagement and workforce development that are required to achieve a successful, positive transformation.

Moderators: Andy Kinnear, Director of Digital Transformation at NHS South, Central and West Commissioning Unit and Caron Swinscoe, Chief Nurse and Clinical Informatics Professional Lead, NHS Digital

08:00 - 09:00
Coffee and Registration
09:00 - 09:15
Welcoming Remarks

Bruce Steinberg, Managing Director and EVP, HIMSS International
Dr. Afzal Chaudhry, Consultant Nephrologist, Director of Digital & Chief Clinical Information Officer, Cambridge University Hospitals NHS Foundation Trust

09:15 - 10:00
Digital Transformation: Including Patient-Centricity in the Overall Vision and Strategy

Opening keynote and discussions with the audience.

Dr. Simon Eccles, National Chief Clinical Information Officer for Health and Care, Deputy Chief Executive, NHSX

10:00 - 10:30
Using Maturity Models as Roadmaps toward Patient-Centricity and Safety

‘’We will use digital maturity models such as HIMSS’ to increase the efficiency and safety gains of a fully digitised healthcare service for all hospitals’’ - Matthew Hancock in his policy paper ‘’The future of healthcare: our vision for digital, data and technology in health and care’’. Maturity models such as the Electronic Medical Record Adoption Model (EMRAM) are not just assessment tools. This session will demonstrate how they can provide a roadmap for those committed to drive their organizations toward digital excellence.

John Rayner, Regional Director – EMEA, HIMSS Analytics

10:30 - 11:00
EMRAM Update: From Stage 6 to Stage 6, The Cambridge Experience

In this session, Cambridge will provide very practical information on how they approached the process of EMRAM recertification against new more stringent criteria - strategy, challenges encountered, and lessons learnt.

Dr. Afzal Chaudhry, Consultant Nephrologist, Director of Digital & Chief Clinical Information Officer, Cambridge University Hospitals NHS Foundation Trust

11:00 - 11:30
Networking break
11:30 - 11:50
Using AI to improve public health performance: A case study from South Africa

BroadReach will demonstrate how it leveraged AI-enabled technology coupled with health systems management best practices to support healthcare leaders in South Africa improve the performance of its HIV programs.

Dr. John Sargent, Co-founder & Co-CEO, The BroadReach Group, South Africa

11:50 - 12:20
EMRAM Live Assessment and Poll

Wondering where your organization is on the HIMSS EMRAM scale? And how you might compare with the rest of the care providers in the room? Although not providing a full and certified assessment, this interactive and playful session will give you an indication of where you are on the digital maturity roadmap and give you concrete indications on where you need to focus your efforts in order to drive your organization toward digital excellence.

John Rayner, Regional Director – EMEA, HIMSS Analytics

12:20 - 13:05
DM Checkpoint: Implementing Closed-Loop Medicine, Scanning for Safety

An important milestone on the road to digital maturity and patient safety is the implementation of closed-loop medicine. Kicking off with the international insights from Stage 7 St. Jansdal Hospital in The Netherlands, this session offers a concrete case study and practical lessons learned from the Cambridge implementation experience followed by an interactive panel discussion with the audience.

Dr. Pieter Helmons, Chief Pharmacy Informatics Officer, St Jansdal Hospital, Netherlands
Patrick J. Lynch, Lead Pharmacist for Informatics, Cambridge University Hospitals Principal Pharmacist eHospital & Informatics, Cambridge University Hospitals NHS Foundation Trust
Helen Balsdon, Head of Nursing (Informatics & Accreditation),Cambridge University Hospitals NHS Foundation Trust
Dr. Afzal Chaudhry, Consultant Nephrologist, Director of Digital & Chief Clinical Information Officer, Cambridge University Hospitals NHS Foundation Trust

13:05 - 14:00
Networking lunch
14:00 - 14:20
Creating a Patient-Safe Technology Environment

Are your healthcare system’s SAFETY & SECURITY practices protecting your patients and staff?
A HIMSS Media survey of 214 clinical and IT respondents at provider organizations reveals that current perceptions and practices may be at odds with the goals of reducing the rate of healthcare-associated infections, ensuring electromagnetic compatibility and safety, and securing patient information.

Joe Sanderson, UK NHS Account Manager, HP Inc., UK
Benjamin Philippe, Healthcare Sales & Business Development Lead EMEA, HP Inc., Switzerland

14:20 - 14:50
DM Checkpoint: Integrating Digital EPR Processes with Brick and Mortar for the Benefit of Your Patients

During this session, University Hospital Birmingham will share their experience of designing, delivering and integrating their advanced EPR system into their hospital; how they utilised data to inform and improve the delivery of care; improving safety, patient outcomes, and overall patient experience. UHB will also share their evidence gathered to support this transformation, and the impact the changes had on clinician behaviour and organisational culture.

Dan Banton, Clinical Business Change Analyst, University Hospitals Birmingham Trust
Lucy Clare-Banayos, Clinical Business Change Analyst, University Hospitals Birmingham Trust

14:50 - 15:10
"How do I do that again?" Using ongoing education to drive proficiency and acceptance of the EPR

The majority of EPR, and other large software, projects fail to achieve their anticipated results. Whilst there are a multitude of factors that can reduce the likelihood of success, research shows one key factor stands head and shoulders above the others. Furthermore, conventional methods of solving this factor often fall short.

Find out what this key factor is, and how hospitals are using technology to increase the success of their EPR.

Johnathan Pascall, EMEA Sales Director, Ancile, UK

15:10 - 15:30
DM Checkpoint: MyChart - Giving Patients Access to their Records

Case study followed by Q&A
The first patient accessible portal in the UK, MyChart gives patients a chance to be fully engaged in their care. In this session, the Cambridge team will discuss the practicalities of implementing a shared access system, including how to effectively facilitate patient and staff engagement, followed by a valuable patient account of the impact of shared records on patients’ experience and journey.

Helen BALSDON, Head of Nursing (Informatics & Accreditation), Cambridge University Hospitals NHS Foundation Trust
Emma TE-BRAAKE, Midwife and eHospital Senior Team Leader of Theatres, Maternity and Patient Portal, Cambridge University Hospitals NHS Foundation Trust
Alan CRAIG, Patient advocate & patient portal user, Cambridge University Hospitals NHS Foundation Trust

15:30 - 16:00
Q&A with the audience
16:00 - 16:30
Where do we go from here?

These closing remarks will at the same time summarize highlights and lessons learned and decide with the audience on the focus of the next HIMSS DM Series.

Andy Kinnear, Director of Digital Transformation at NHS South, Central and West Commissioning Unit